Blog
Dentrix Ascend offers a smarter, more natural interface that’s easy to learn and master. With one-click access to patient information and customized workflows, you’ll get more done in less time.
Seeing All a Patient’s Claims in One Place
To make your life easier, Dentrix Ascend puts all of a patient’s claims together in one place.
Handling a Returned Check
Bounced checks are just a pain. This article is about how to record a returned check in Ascend, to reflect a corrected patient balance.
Tracking Non-Patient Referral Sources, Part 2
If you’ve been recording your patient referrals, it’s time to generate a report on the success of your marketing campaign. Part 2 of a two-part series.
Tracking Non-Patient Referral Sources, Part 1
After you’ve spent time and money on marketing campaigns, there comes a point where you need to know whether those efforts have been fruitful. To get there, first you have to let Ascend know what those campaigns are.
Finding Patients Not Attached to Recare
Recare is the lifeblood of your practice. Find patients who have slipped through the cracks in your system.
Changing Secondary Insurance to Primary Insurance
What to do when the patient’s primary insurance coverage has ended but their secondary coverage is still in effect.
Checking for Missing Clinical Notes at Patient Checkout
Missed clinical notes can come back to haunt you. The right workflow can help catch them.
Organizing Treatment-Planned Procedures into Visits
Organize the procedures within a treatment case into visits when there are too many procedures to complete in a single visit.
Converting Documentation to JPEG
Any narratives and other non-picture items you wish to use as claim attachments must be converted to a JPEG format before uploading them to the Document Manager. Your computer can help you do that.
What’s that Ghost on my Calendar?
Missed and canceled appointments (those with a status of No Show or Broken) remain on the schedule but are transparent, so you can easily differentiate them from other appointments. By doing this you not only have the history of the appointment, but also the ability to schedule a new appointment in that time slot.