Documenting Financial Situations with the Account Note
Because money is a big deal to everyone involved, it’s important to keep good notes specific to the finances of a patient or guarantor. You can record information about payment arrangements, provide reasons for additional charges or adjustments made on a patient...
Get Your Online Booking Link on Your Practice Website
In today’s digital world, patients expect to be able to book appointments online. Online booking options may even be the reason patients choose your dental practice over another. In one study, 94% of patients said they would be more likely to choose a new service...
Updating the Provider Before Completing an Appointment
The office schedule is a fluid document; dental appointments are constantly in flux as patients or even providers reschedule. You are probably used to last-minute changes. So, it should come as no surprise that the provider originally associated with an appointment...
Add Provider Photos to Improve Your Online Booking
When your patients book online, they pick a provider who is available for the selected appointment type. Don’t leave your patients to choose from an anonymous list of names. Add a personal touch to your online booking schedule by including images of your providers. If...
Online Payments from the Patient’s Point of View
Dentrix Ascend Online Payments is a feature of eStatements that helps you and your patients. It helps you collect from patients faster and improve your cash flow, and it helps your patients by providing them a convenient way to pay their bill online. To ensure a good...
Reactivating Inactive Patients
Sometimes patients who’ve been away for a while come back to your practice. If you’ve inactivated these patients, you can easily reactivate them in Dentrix Ascend. And when you reactivate them, their address, procedures, insurance claims, payments, adjustments,...
Protecting Your Insurance Estimates from Unapproved Changes
The insurance estimates in Dentrix Ascend come from your insurance plan configuration, including coverage tables, benefits, and fee schedules. In some cases—for example, when a predetermination comes back from an insurance company, and the estimate amount does not...
Charting Supernumerary Teeth
Normally, adults have 32 permanent teeth, and children have 20 baby teeth. In some cases, however, a patient may have extra teeth in their mouth called supernumerary teeth. When you need to chart treatment for a patient with a supernumerary tooth, Dentrix Ascend...
Faster Scheduling for Related Patients
Imagine you’re sitting at the front desk, and patient Jessica McClair calls to schedule appointments for herself, her husband, her toddler, and her younger sister. She would prefer to have all the appointments on the same day and around the same time. And, her husband...
Use eStatements to Offer Online Payments
You already know that sending electronic statements is an affordable way to deliver requests for payment. This is good for you. Plus, 75% of patients want to receive eStatements from providers*, so it is good for them, too. After receiving an electronic statement,...