Importing New User Accounts from File
Efficiency is making the best use of available resources, resulting in the least waste possible. Did you know that you can import user accounts in bulk from a file rather than adding them one at a time? IMPORANT: You can only import for one role and location...
Creating a Welcome Letter for New Patients
Creating a welcome letter for new patients serves a few purposes: it expresses how thankful you are to have their future business, provides information about your practice, and provides information regarding their upcoming appointment. Dentrix Ascend provides a...
Locating Patients without an Appointment
Before the pandemic, any patient who had not been to the practice within 18 months was considered an inactive patient. Today, you can consider any patient who does not have their next appointment on the books as a candidate for reactivation. As you know, this patient...
Confirming Patient Appointments in Dentrix Ascend
Patients today are busy and need reminders so they don’t forget their appointments. When a patient breaks an appointment, it costs you money. In addition to sending text messages and emails to confirm appointments, most practices may still need to contact the patient...
Customizing Clinical Note Templates
How many times a week do your hygienists record something like “Performed general scaling with hand instruments. Flossed all contacts” in your patients’ clinical notes? Using clinical note templates, you can easily insert standard phrases like this with a few mouse...
5 Must-Have Reports to See the Health of Your Practice
Many dental practices have issues when it comes to reporting. They either can't decide which reports to use, don’t know how to interpret the data, or don’t understand how often to run reports. As a result, the financial health of the practice suffers. In her webinar,...
Creating Quick-Picks for Clinical Note Templates
A quick-pick is a helper in your clinical note templates. It is a handy list of pre-determined choices that “fill in the blank” in a clinical note sentence. Dentrix Ascend comes with a long list of quick-picks already defined, and you can create new quick-picks or...
4 Quick and Easy Ways to Check Text Messages
Dentrix Ascend has a two-way texting feature that helps you communicate with your patients throughout the day. Depending on where you are in Dentrix Ascend throughout you day, you can quickly and easily check patient text messages without disrupting your workflow. Inbox At the beginning of the day, one of the first things you need […]
Billing and Reminders in Divorce Situations
Do you have patients who have insurance coverage through a non-patient guarantor, patients who have separate accounts but share insurance coverage? How about divorced patients who do not want to share any information with the other party? Dentrix Ascend can handle all...
Tracking Your KPIs to See Amazing Growth
Key Performance Indicators (KPIs) are quantifiable, outcome-based statements that you use to measure your ability to meet your business goals or objectives. When closely monitored, KPIs provide insight on how well a business is performing, help to make operational...