Filtering the Patient Lookup

It is uncommon that either patients or employees hop from location to location in your multi-site organization. So why, if there are five patients named Juan Sanchez in your network, should you have to sort out which is your patient right here in front of you? Well,...

Assigning a Primary Provider

December 19, 2018 Assignment of a primary provider to a patient record is optional. Have you ever wondered why Dentrix Ascend includes it? The simple answer: it’s all about speed. Configure it once; use it in many places as a default. If in fact the provider assigned...

Setting Primary Recare Types

December 12, 2018 Bread and butter. That’s what your recare system is to your practice. And you want to make it as good as it can be, right? One thing that is really going to help you is setting your primary recare types. What is a “primary” recare type? In simple...

Linking Dentrix Ascend to a Carrier Website

December 5, 2018 Staying on top of patient eligibility is a big job, and Dentrix Ascend would like to make the process for checking eligibility as efficient as possible. The quickest way to verify insurance eligibility is from the Insurance Eligibility page. Once a...

Contacting Support

November 21, 2018 Everyone in the practice works with a computer in one form or another, to a great or lesser degree. And everyone who works with a computer will at some point experience a problem or difficulty or knowledge gap and need to reach out for support....

Customizing the Ledger View

The Ledger page contains individual line items for every completed procedure, insurance claim, payment, adjustment, finance charge, and late charge made on the account. It can quickly get confusing to look at, particularly when viewing the activity for all of a...