Running a Lab Case Power Report

May 13, 2020 Dentrix Ascend can help you avoid awkward situations where the patient shows up for an appointment when the lab case is not back from the lab yet. Many offices like to monitor their lab case report several weeks out to ensure that all lab cases are...

Working with Unapplied Credits, Part 2

May 6, 2020 So you ran the unapplied credits report, now what? The next step after running the Unapplied credits report is to go into each patient’s Ledger and apply the unapplied credit to the posted procedures. This way the provider receives payment for the...

Working with Unapplied Credits, Part 1

April 29, 2020 Unapplied credits are payments or credits that have not been applied to a procedure code or charge, otherwise known as a debit. Dentrix Ascend uses line-item accounting, which means that when you enter a credit—such as a payment or credit adjustment—you...

Generating an Unscheduled Treatment Plan Report

March 26, 2020 It’s certainly not often that you have any down time; however, if you do, generating an unscheduled treatment plan report is a great use of your time. When patients are not ready to make financial decisions at the time treatment is diagnosed and...

Emailing All of Your Patients at Once

April 15, 2020 Periodically, circumstances may arise in which you will want to send a bulk email communication to your patients. While Dentrix Ascend does not currently offer this service as an integrated feature, you can still get your message out by exporting your...