Learning a new system can be challenging, but you don’t have to do it alone. The Practice Education team will be here every step of the way. We’re continually adding and enhancing our learning resources to better support you. As part of that effort, we are excited to introduce the new and improved Dentrix Ascend Resource Center.  

Watch this webcast to explore the many resources available to help you on your Dentrix Ascend journey. 

Whether you are a new user or an experienced one, there are many resources available to you in the Dentrix Ascend Resource Center, including videos, articles, webinars, and more. The Resource Center is divided into 5 sections. Let’s review what you’ll find in each section: 

New User Resources

If you are a new user, we recommend coming here first to get started in Dentrix Ascend. This section has been designed to introduce Dentrix Ascend to new users in 3 steps: 

  1. Watch the Dentrix Ascend Overview video.  
  1. Watch the Learning Resources Overview videos to explore all the ways that Dentrix Ascend is ready to support you, both in the Resource Center and directly within Ascend. 
  1. Visit the Dentrix Ascend Academy.  

At the bottom of the New User Resources page, you’ll see a list of Additional Resources to help you get started.   

Click here to visit New User Resources. 

Dentrix Ascend Academy

New and experienced team members can come to the Academy to learn or relearn tasks essential to their positions. The Academy courses are grouped into 6 categories:  

  • Patient Information 
  • Scheduling 
  • Clinical  
  • Insurance 
  • Financial 
  • Administrative  

Each course brings together all the resources you need to save you time and help you learn how to perform tasks quickly. Once inside a course, follow the suggested order for the lessons or complete the lessons in any order that you prefer.  

Click here to visit Dentrix Ascend Academy. 

Practice Success

Visit the Practice Success section to go beyond the basics and invest in your practice. In this section, you can: 

  • Register for upcoming Practice Success webinars and watch on-demand webinars presented by Dentrix Ascend experts. 
  • Read Customer Success articles to learn how to use Dentrix Ascend to achieve specific outcomes.  
  • Read tips and tricks for working in Dentrix Ascend. 

Click here to visit the Practice Success section.   


The Knowledgebase contains a vast collection of how-to articles. These articles are sorted into categories to help you find answers to your questions. You can search the knowledgebase by typing a key word or phrase in the Search box, and then browsing the search results to locate your topic. 

Click here to visit the Knowledgebase. 

Product News & Updates

Product News & Updates keeps you up to date with the latest product announcements and software releases. Here you can stay informed about: 

  • Product Announcements  
  • System status updates and known issues 
  • New or enhanced features in Dentrix Ascend  
  • Upcoming features on the Dentrix Ascend Roadmap 

Click here to visit Product News & Updates.