April 20, 2020

The Dentrix Ascend team takes seriously its commitment to help dental professionals through the COVID-19 outbreak. We strive to be valuable business partners with dental offices and help them continue to operate efficiently and provide unparalleled patient care. We are always here to help you with assistance.
This resource list will be updated regularly, so check back often for new ideas. Here’s what we have right now:
- The Top 3 COVID-19 Priorities for Your Dental Office (New)
- 8 Smart Ways to Use Dentrix Ascend During the Pandemic
- Useful Tasks When You Have to Alter Your Practice Schedule
- Mass Emails Regarding COVID-19
- Disable All Appointment Communications
- 9 Things Every Office Should Do Before Shutting Down
The Top 3 COVID-19 Priorities for Your Dental Office
“The best way to predict the future is to create it.” – Abraham Lincoln
The world is facing unprecedented challenges due to COVID-19, and dentistry is no exception. You can choose to believe that things are entirely out of your control, or you can choose to believe that you have control over what you do today. You must decide about what you believe regarding you and your dental office. We believe you can use the challenges created by the Coronavirus pandemic to create a transformational experience for your office. For those who’ve chosen to be proactive today, we’ve compiled the following list of priorities for your practice. Learn More>>
8 Smart Ways to Use Dentrix Ascend During the Pandemic
“Productivity is being able to do things that you were never able to do before.” – Franz Kafka
The goal of Henry Schein One is to serve you, our customer, especially during times of uncertainty—that is the center of everything we do. We want to help you communicate with and treat your patients with the least amount of disruption, and we believe that will be vital to ensuring the business continuity of your practice. This article will help you answer the following question: are you taking full advantage of Dentrix Ascend during this time of uncertainty? Learn More>>
Useful Tasks When You Have to Alter Your Practice Schedule
There may be times when you need to alter your normal office schedule on short notice or close your office altogether for an unplanned event. The following tasks help during these times. Learn More>>
Mass Emails Regarding COVID-19
Need to get a message out to all of your patients at once? You can create a list of patients’ primary contacts and their email addresses, which you can export to a spreadsheet program and submit to an email service. Learn More>>
Disable All Appointment Communications
If you’ve changed your office hours or are only seeing patients for emergency services, you will want to temporarily disable appointment communications (email or text message reminders) for the appointments that would have happened if the pandemic had not arrived. Learn More>>
9 Things Every Office Should Do Before Shutting Down
“Success depends upon previous preparation, and without such preparation, there is sure to be failure.” – Confucius
Running a dental practice is challenging. It’s even more challenging now that the ADA and most local governments are restricting patient care to emergency visits. How do you move forward? If you don’t purposefully plan how to close your doors, without question, patients and team members will feel left in the dark. Professionally handling your closure now will allow you to re-open your office smoothly in the future. Learn More>>